Terms of service

Terms of Service

Last updated: August 2026

Welcome to Fox Chair, a brand and online store operated by Ghazal Enterprise. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. About Us

Fox Chair is a part of Ghazal Enterprise, offering office chairs, executive chairs, ergonomic seating solutions and other furniture products.

Business Name: Ghazal Enterprise
Brand: Fox Chair
Phone: +91 94282 23773
Address: Dolphin Industrial Estate, 4/A, Pratap Nagar, Danteshwar, Vadodara, Gujarat 390004, India

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the website's operation or security.
Copy, reproduce or misuse our website content, images, branding or other intellectual property without permission.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on our website are accurate.

However, actual product colours may vary slightly depending on your device or screen settings.

Product availability may change without prior notice.

We reserve the right to correct errors, update product information and modify product prices or availability when necessary.

4. Prices and Payments

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

The total amount payable will be displayed during checkout before you complete your purchase.

Payments are processed through the payment methods and payment gateway options available on our website.

We do not store your complete debit or credit card information on our servers. Payment information is handled by the applicable payment service provider according to its terms and policies.

5. Orders

Placing an order on our website constitutes a request to purchase the selected product.

After placing an order, you may receive an order confirmation through the contact information provided by you.

We reserve the right to cancel or refuse an order in situations including, but not limited to:

Product unavailability.
Incorrect product or pricing information.
Payment-related issues.
Suspected fraudulent or unauthorized transactions.
Incorrect or incomplete customer information.

If we cancel an order for which payment has already been received, the applicable amount will be refunded according to our Return and Refund Policy.

6. Shipping and Delivery

Orders will be processed and dispatched according to our Shipping Policy.

Delivery timelines may vary depending on the delivery location, product availability, logistics provider and circumstances beyond our reasonable control.

Once an order has been handed over to the delivery partner, delays caused by the courier or other unforeseen circumstances may be outside our direct control.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns, replacements and refunds are subject to our Return and Refund Policy.

Customers should review the Return and Refund Policy before placing an order.

Products may be eligible for return or replacement only when they meet the conditions specified in that policy.

8. Damaged or Incorrect Products

If you receive a product that is damaged, defective or different from the product ordered, please contact us at the earliest possible opportunity.

We may request photographs, videos, order details or other information to assess the issue and determine the appropriate resolution.

Any approved replacement or refund will be handled according to our Return and Refund Policy.

9. Warranty

Where a product is covered by a manufacturer's or seller's warranty, the applicable warranty terms will apply.

Warranty coverage may vary depending on the product.

Warranty claims may require proof of purchase and other relevant information.

10. Intellectual Property

All content on this website, including but not limited to:

Fox Chair branding and logos
Product images
Product descriptions
Graphics
Website design
Text
Videos
Other original content

is owned by or licensed to Ghazal Enterprise / Fox Chair, unless otherwise stated.

You may not reproduce, distribute, modify, copy or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.

Your use of such services may also be subject to the respective third party's terms and policies.

We are not responsible for the independent policies or practices of third-party service providers.

12. Limitation of Liability

To the extent permitted by applicable law, Fox Chair and Ghazal Enterprise shall not be responsible for losses resulting from circumstances beyond our reasonable control, including delays caused by logistics providers, technical failures, natural events or other unforeseen circumstances.

Nothing in these Terms is intended to exclude or limit any rights or protections available to consumers under applicable Indian law.

13. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any updated version will be posted on this page with the revised date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms of Service.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes shall be subject to the applicable courts and legal authorities having jurisdiction over Vadodara, Gujarat, subject to applicable consumer protection laws.